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Frequently Asked Questions

We deliver all over Bangladesh via Pathao, Redx & Sundarban Courier Service, this is the most popular courier service. In Dhaka Metro you can get cash on delivery.

Inside Dhaka Metro we charge Tk. 80 per delivery and outside Dhaka suburb areas Tk. 120. However, if anyone wants to get the products through Sundorbon Courier He/ She must pay in advance via Mobile Banking, Sundorbon Courier charge is Tk. 120.

Standard delivery time inside Bangladesh is 4 working days. If abroad it will take 15-20 working days.

We process the order and dispatch asap. We also send you confirmation and calls you most of the times.

Yes. We send invoices with your parcel. Also you get all the order details in your MY ACCOUNT > ORDERS

Unfortunately, your shipping address cannot be changed after your order has been placed.

However, you may CALL US directly for assistance.


Sometime we send products separately for bigger orders. So that it can be carried easily by delivery person and controlling delivery related issues.

You should always check before receiving the parcel. If you get different parcel or products inside it, please do not receive the parcel and inform us immediately by calling our hotline number. We will take necessary steps asap.


There are many reasons behind a delivery delay. However, here are the most common ones you’ll likely encounter while in operation.

  • Unattended phone calls.
  • Bad weather.
  • Wrong/ Inaccurate Delivery Address.
  • No-Go Zones / Remote Locations.
  • Road Blocks.

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